Terms of Service — Pika Spanish Bakery

These Terms of Service govern your access to and use of our online platform and services provided by Pika Spanish Bakery ("we", "us", "our"). Our office is located at Alhambra St, The Pearl, Doha, Doha Municipality, Qatar. For questions, contact info@pikabakery.sbs.

1. Acceptance of Terms

By using this service, you agree to these Terms. If you do not agree, do not use the service. We may modify these Terms from time to time; continued use after changes constitutes acceptance.

2. Using Our Service

You may use the service to browse products, place orders, and manage your account. You agree to provide accurate information and to keep account credentials secure. You are responsible for activity under your account.

  • We may refuse service, cancel orders, or limit access without liability where necessary to comply with law or protect the platform.
  • Prices, availability, and promotions are subject to change. We strive for accuracy but may correct errors.

3. Ordering, Payments, and Delivery

Orders placed through our platform are subject to acceptance. Payment processing may be handled by third-party providers; we do not store full payment card data on our servers unless explicitly stated. Delivery times are estimates and may vary.

You are responsible for providing accurate delivery information. We are not liable for failed delivery due to incorrect address or unavailability at the delivery location.

4. Use Restrictions

You agree not to:

  • Use the service for unlawful purposes or to violate rights of others.
  • Interfere with or disrupt the platform or attempt unauthorized access.
  • Impersonate another person or misrepresent your affiliation with any person or entity.

5. Intellectual Property

All content provided on the platform, including text, images, branding, and menus, is the property of Pika Spanish Bakery or our licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, or create derivative works without our prior written consent.

6. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, PIKA SPANISH BAKERY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

IN NO EVENT WILL WE BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR CLAIMS RELATED TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID TO US FOR THE SPECIFIC ORDER GIVING RISE TO THE CLAIM, IF ANY.

This limitation does not seek to exclude liability where prohibited by applicable law.

7. Returns, Refunds, and Cancellations

Our policies on returns, refunds, and cancellations are designed to be fair and practical. For perishable goods like bakery products, remedies may be limited. Please contact customer support at info@pikabakery.sbs to report issues with an order so we can evaluate and assist promptly.

8. Privacy

Our Privacy Policy describes how we collect and use personal information. By using the service, you consent to that collection and use. The Privacy Policy is incorporated into these Terms by reference.

9. Governing Law and Dispute Resolution

These Terms are drafted to be generally applicable and do not constitute legal advice. If disputes arise, parties should seek to resolve them amicably. Nothing in these Terms is intended as a substitution for advice from qualified legal counsel regarding local laws or jurisdiction-specific requirements.

10. Changes to the Terms

We may revise these Terms to reflect changes in our services or legal requirements. Revised Terms will be posted on our site. Continued use after posting constitutes acceptance of the updated Terms.

11. Contact

For questions about these Terms or our services, contact:

Pika Spanish Bakery
Alhambra St, The Pearl, Doha, Doha Municipality, Qatar
Email: info@pikabakery.sbs

Thank you for choosing Pika Spanish Bakery. We strive to provide high-quality baked goods and a reliable online experience. Please reach out if you need assistance.